Bond Solon Reviews

The course is very useful for applying in our daily nursing practice. By doing so, it allows us to maintain thorough documentation, which can serve as evidence for future reference if needed.

Excellent course. All staff in management roles should attend this training as part of induction to role

I feel like I am now more informed and more confident in the complexity of complaints

Great training session. Lots to think about for future practice.

Brilliant training, Sue is clearly knowledgeable and passionate about MCA and BI - massive thank you.

good to review previous trust responses as part of the training

Great course

An enjoyable course that was informative without getting too complex with the legal information. The trainer was knowledgeable, friendly and engaging as well as being professional. He was very clear with boundaries of what he was able to help with. The breakout rooms were helpful to have discussions with colleagues. The coroner's court role-play was helpful with the provided feedback. It may be helpful for the trainer to have more knowledge on the policies and systems within the NHS to help with relating it to our roles more, but I understand that this is difficult to do when not working in this field.

Course material would have been better received prior to the course so reading could have been carried out.

The trainer was amazing - very interactive and engaging