Showing 431–440 of 2,428 reviews (4 star)
I found the different personality types really interesting as it's hard to please everyone, planning helps but there will always be people that don't agree with how you've approached something and that's okay as long as I've done my best it's all I can do.
Max was engaging, informative and eloquent in his delivery of the course. The content was extremely relevant to y day-to-day role as a general case manager. The section on the capacity assessment was enlightening - a pity that the report is not more standardised - maybe this could be a contention for future work with the powers that be.
Learned some good techniques for negotiations
Overall an enjoyable training day. Learnt a lot of nuggets. Very helpful.
It was a good day, although I would not be a great negotiator over night but could strengthen this in the future
Andria really was able to read the room and deliver training.
Could have had explained and use the manual materials more.
I really enjoyed the day. The facilitator’s clear passion for law and ethics and how this applies to supporting choice in everyday practice really came through and made the content engaging and meaningful. I would have appreciated more practical application, perhaps with additional interactive elements such as more case studies or scenario based discussions to help embed the learning further. That said, I could not have asked for a better facilitator. It was truly thought provoking and informative.