Wayne F, 31 Oct 2024
Professionally delivered with lots of opportunity to contribute anecdotes to support learning.
Susan N, 31 Oct 2024
I am not currently working within a formal social work setting but lacked confidence to apply for private work, this course has given me some motivation to do so.
Oliver H, 30 Oct 2024
Really enjoyed the day as it was engaging and informative. Would definitely recommend. Thanks!
JAMES P, 30 Oct 2024
I have worked in HMRC for 20 years and this is one of the best training sessions I have ever attended. The presenter was extremely knowledgeable and engaging, and put the group at ease with regards to what can be a very worrying subject/process.
David C, 30 Oct 2024
Really engaging course - the trainer did a fantastic job at giving examples and explaining concepts.
Deb N, 30 Oct 2024
I enjoyed the course - the trainer was knowledgeable on the subject and talked through the process. Enjoyed doing a case study to understand the process of gathering and recording complaints.
Mark B, 30 Oct 2024
I was sceptical at first with the level of content. However, as the training unfolded, saw how I could use aspects of the training in my current role away from official interviewing.
Angela S, 30 Oct 2024
Tim adapted the course to the way it would work within our roles on the CBT Team and very informative with information specific to our role.