Victoria M, 25 Mar 2025
I enjoyed the session. It was relevant to a wide range of work roles. The group exercises were helpful in promoting discussion.
Lynne J, 25 Mar 2025
This is an extra skill to allow me to improve in my exiting role and be equipped to contribute to any major incidnet.
Chris M, 21 Mar 2025
Good knowledge of subject by trainer
Alex H, 21 Mar 2025
A well delivered course by a person who clearly has a vast amount of knowledge and understanding in the area and he related it to FRS very well
Ade F, 21 Mar 2025
More input on our Service procedures and considerations
M S, 21 Mar 2025
Great course, enjoyed it, interactive presenter
Rafael G, 21 Mar 2025
Engaging, thought provoking. Definitely presented ideas that I'll remember. That being said at times it would have been nice to go more in-depth /explore a bit more thoroughly.
Robert B, 21 Mar 2025
Enjoyable course - trainer very engaged and knowledgeable in the subject and useful materials Only 1 day, but gave a good overview of the negotiation tools that can be applied in the workplace and beyond.
Suzannah S, 21 Mar 2025
This was a short introductory course put together short notice to cover Mental Capacity work. Fran was very knowable and good communicator. It would have been even better with more discussion, case examples and case studies but I recognise there was limited time.
Lee W, 21 Mar 2025
Going through the document section by section is pretty heavy going but the knowledge and experience of the trainer helped.