ABSTRACT Reviews

The final module brought together the previous modules and built on it. Some aspects like persona I had seen before but this session had a different spin which made me think. Managing conflict was also really useful as conflict is not something comes to me naturally

Partic enjoyed mental health awareness session. Also the persona but I wasn’t plotted on slide so couldn’t see where I came out which was a shame.

Very timely content again. Great double act between John & Charlotte.

This was the third of the three YAAM courses, and this and the previous were really helpful, and I have taken a number of good hints tips and actions away

Excellent course and will be of benefit to me and 7IM. Only thought is I found the session lengths a bit too long via zoom, perhaps broken up more. I may have zoom/Team fatigue after 6 months though!

A great and informative course, with some methods old which were great to have refreshers on, and some great new ways of managing too which I will take away, as well as the Persona questionnaire that I will use with my team.

Thoroughly enjoyed the course - thank you!

Really enjoyable and informative course. It will make a difference to the individuals on the course, the wider workforce and the business as a whole.

Great breadth of coverage of a whole lot of current thinking, packaged up in a coherent, accessible and resonating way.

Excellent. Great content and delivered with real everyday practical uses.