Malgorzata N, 31 Jul 2024
The traning was very useful and I gain knowledge about how to deal with behaviour that challenge. We have practice exercises and was able to work in small groups.
William M, 31 Jul 2024
Good lovely course. Learned a lot on how to de-escalate a situation by talking and using brake away. Training is very knowledgeable polite and patient.Response : Hi William. Thank you for taking the time leaving feedback. It's great to hear you enjoyed the course delivery by Coralena and that you have learned a lot throughout.
Abigail A, 31 Jul 2024
Very interactive trainer,very professional yet lively and brought it to life.
Abigail K, 30 Jul 2024
Lee delivered an excellent course. He is very knowledgeable and engaging and made sure to ensure everyone understood the different learning objectives throughout. Lee's background is mainly based in childcare, meaning the content was naturally tailored towards this. Despite this, Lee made effort to understand our departments and specific examples which was helpful
ben o, 30 Jul 2024
The training was really good and useful as always. it was a helpful reminder of all the techniques used during my support role
Kadiatu K, 30 Jul 2024
The training was good, it made me remember some of the intervention techniques to use when I'm faced with challenging behaviours and redirection does not work