Hozifa S, 10 Oct 2025
Amazing very good course learnt a lot about how to de-escalate patient situations and physical intervention aswell 10/10 recommend
Andrew B, 10 Oct 2025
Realy good refresh course Hired a lot about trainer ben from other coligues. And have to say A class. Very professional Thank you
Magnus Y, 10 Oct 2025
The training was very brilliant Ben is one of the best in the country
Jeremiah A, 10 Oct 2025
The de-escalation training was highly valuable and relevant to. The session provided practical tools and techniques for handling difficult conversations calmly and professionally. The trainer was engaging, knowledgeable, and created a comfortable environment for participation and discussion. I feel more confident in applying these strategies in real-life scenarios. Overall, an excellent and insightful course — highly recommendedResponse : Hi Jeremiah. Thank you for your feedback. We’re pleased you training valuable and that it provided useful tools and techniques for your role. We hope that attending the training will further support you within your work.
Suzanne B, 10 Oct 2025
ExcellentResponse : Thank you for your feedback Suzanne. We’re glad you found the training excellent!
George O, 09 Oct 2025
Great course by very good trainer. Overall course is 5 star and helpful in our job position.
Philip S, 09 Oct 2025
Scott was an excellent trainer, He kept us all involved with the course throughout 10/10Response : Hi Philip. Thank you for your feedback. We’re glad to hear you enjoyed the course and that Scott kept the group engaged throughout.
Hong P, 09 Oct 2025
I find the course useful, benefit personally to my personal life and absolutely my work. I am looking forward to doing level 2 couse. Thank you