Jenny B, 19 Dec 2025
Great day , found it useful to apply to lots of different situations , reinforced the good practice I already use in conversations with parents and staff and learnt new skills and techniques to improve the way I handle situations
Athira S, 19 Dec 2025
Was interesting and interactive. I will try to apply these strategies in future. Helped to see the problems in a different view
Melissa M, 19 Dec 2025
Jack created a Very safe & comfortable learning environment from the start. He delivered in a friendly manner and I found the course extremely interesting & felt i had learnt a lot of useful strategies
Rajeswary P, 19 Dec 2025
The class was really interractive and informative.
Glory E, 19 Dec 2025
The class was interactive. Lots of role play . Though it was long he made it feel enjoyable
Isaac H, 19 Dec 2025
Very insightful course with many helpful topics addressed. I liked the fact that it was dynamic and the course leader was able to tailor the approach in order to elucidate certain aspects of the course material whenever there were gaps in knowledge.Response : Hi Isaac. Thank you for your feedback. I’m glad to hear that you found the course insightful and appreciated the dynamic approach and tailored explanations where needed. We hope that by attending the course it will further support you within your role.
Victoria H, 19 Dec 2025
Adam ran this course. He was an excellent trainer - he gave clear guidance, encouraged us to ask questions and delivered the training at a good pace.
Jonathan B, 19 Dec 2025
Adam presented the course very professionally. I feel that I now have a better understanding of the course material. Thank you Adam.
Emma N, 19 Dec 2025
Adam encouraged participation from the whole group. It was good to have a refresher
Barbara G, 19 Dec 2025
Very positive refresher, no questions are silly questions!