Showing 2,911–2,920 of 24,070 reviews (5 star)
I understand why today’s course was beneficial for my job, and I do highly recommend this for anyone working with patients/customers. Bens delivery kept me engaged as he was very interactive and actively engaging everyone throughout his teaching today.
This course gave me a holistic information and insight of what behaviour of concerns means and how to approach my patients better. It has also given me insight on how to build better relationships without people with being judgemental and bias.
I really enjoyed the course, I felt the course was very relevant and I carnt believe that I have never done it previously. After today I will take away not to be judgemental that someone’s behaviour is a result of them trying to communicate. I feel that my approach will be different trying to get a better understanding of the trigger that has got to this point. Thank you
This course gave me a holistic insight about what behaviours of concern means. It has also armed with the understanding of how to respond to cues. Learning about the "The Arousal Model " was great and the trainer was amazing in using examples to ensure we assimilated the teaching.
The training was delivered confidently and was well linked to our school day to day activities with pertinent examples, with plenty of opportunities to ask questions which were welcomed and answered well
Response: Thank you, David. We appreciate your feedback and are pleased to hear the training was clearly delivered, relevant to your setting, and allowed time for questions and discussion throughout.
Informative and learnt a lot. Learnt about the arousal model which was very interesting. The session was very interactive which I liked. Also enjoyed the group tasks. Ben was great!
I really enjoyed learning about the setting events that could cause someone to escalate from their baseline. In turn then learning about the deescalation techniques that can be used to bring someone back to their baseline. This will really help me in practice.
Fabulous course learned so much the tutor Ben was very good
Was interesting .
Good class . Interactive and supportive trainer .