Showing 2,771–2,780 of 25,364 reviews
Good course. More clarity needed on who needs to attend all levels.
Good course, well presented and useful as a refresher
Really good and In depth reflection of RPIs. Great explanation of arousal model. G
Really enjoyed the course today lots of interesting discussions and great trainer who really knows his subject and was able to answer all questions
I enjoyed the training session. There was a good mix of theory & interaction which was delivered by a very knowledgeable individual who was able to supply examples to the groups different work areas. Whilst my department doesn't experience behaviours of concern very often I now feel better prepared to be able to use descalation techniques & may also be able to use it with managing a large team of staff
Response: It’s great to hear you enjoyed the session and found the balance of theory and interaction useful. We’re really pleased the training feels relevant to your role and that you feel more equipped to manage situations, both in practice and within your team.