hannah f, 25 Sep 2020
Great course and facilitators both very informative. Really like all the practical examples. Nothing I would say to improve.
Liliana C, 25 Sep 2020
Virtual training it's not ideal or the best but Andy and Rachel has made the training very comfortable and inclusive for everyone Learnt a lot from this training that will help me and my colleagues to provide the best support for our customers Thank you Andy and Rachel
Stacey L, 25 Sep 2020
Although this was done via teams due to covid both Andy and Rachael had brilliant skills in keeping the whole group (8 people) engaged throughout using the mediums available to them-workbooks team chat. Knowledgable trainers with a depth of experience to make the subject relatable. Really enjoyed the course.
Jay G, 25 Sep 2020
Really interactive and helpful despite having to complete over Teams meeting. Good mix of presentations vs discussion. Good examples given by Rachel too . Impressed that Rachel took time to note differences in Home Group language that is not seen in other companies.