Catherine K, 13 Oct 2020
Very informative and comprehensive around the skills and focus needed to support customers more effectively. Down to earth, real and engaging. Will remember some anecdotes as e.g.s to work from.
Jade F, 13 Oct 2020
High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.
Chris G, 13 Oct 2020
Ashleigh was Brill really enjoyed the course I have had pro actscrip before which felt gimmicky compared to this
Katrina O, 13 Oct 2020
Really enjoyed attending and refreshing on skills if needed
Vicki B, 13 Oct 2020
Excellent course! Paced well, making everyone feel at ease. I feel I have updated my course and this worked well around Covid-19 restrictions. Ashleigh was very professional and knowledgeable.