Showing 13,041–13,050 of 24,630 reviews (5 star)
Very interesting course, learned much about how to encourage our customers in a positive way.
The overall training session was really good. Very useful, not just from the theoretical point of view, but the trainer (Lee) was amazing at showing us different de-escalation techniques that we could used at work as well as in our daily life. I really appreciate the session. Thanks! :)
The training met my learning needs. Lee was in depth and explained as best as I could understand how to support positive behaviors.
I really enjoyed the course trainer was fantastic and will be able to go back to work and use the skills I have learnt especially with working in specialised service.
Excellent!!! I love the training. I can say i am more confident working with people that often show behaviours.
It is refreshing to be taught by someone who is very passionate about what they do so its very easy to interact and keep focused. Lee did a very good job and i have left this course with a different perspective on behaviour. Thank you
The course was very educative and contemporary
The content of this course was informative, engaging and the instructor, Ben was really knowledgeable. I feel more confident in implementing these strategies now. I will recommend this course to everyone. The best training course I have attended. Thank you Ben
Great update. Really enjoyed course and relevant discussions. Liked the tips on finer points of physical skills
Response: Hi Jamie. Thank you so much for taking the time to leave feedback. Glad to hear you enjoyed the refresher. We hope you find the additional tips useful to apply when teaching the course.