I would like to see more about dementia. I feel it was very mental health orientated and felt a lot was repeat more about normal situation would of been helpful

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Chukwuemeka M, 15 Jan 2026

The course was interactive and engaging. Learnt how to engage better with persons with behavioural concerns.

Helpful review? Yes No

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Carl B, 15 Jan 2026

Leaving with a really good understanding of the out come of the course PBS Trainer was very experienced in this area Thank you Caroline For your support.

Response : Hi Carl. Thank you for your feedback. I’m glad to hear that you left the course with a clear understanding of the outcomes and that you found Caroline experienced and supportive in her delivery. We hope the session provides ongoing support for your role

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Farhana F, 15 Jan 2026

Jack and Ben were great. Lots of issues resonated with me but I feel now I have more depth to the understanding

1 person found this review helpful. Did you? Yes No

[ Inappropriate review ]

hannah r, 15 Jan 2026

Trainer were very engaging. I feel I have learnt alot that I can take back to my work place and use

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Jyothimol A, 15 Jan 2026

Ben and jack are fantastic trainers. Explained well

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[ Inappropriate review ]