Rhys J, 21 Jul 2023
A very engaging 3 day PBS course, the content was delivered to an exceptional standard. The course has refocused our need to engage with the patient more and utilising the arousal model. This course will enable a mutual and joined up approach with security and the clinical teams who have received this training. Kirstie’s knowledge and background was exceptional and the perfect trainer for what we want to achieve within MFT in promoting positive behaviour and using RPI as a last resort.
Anon, 21 Jul 2023
Very Knowledgeable tutor with lots of experience which greatly allows us to think of situations we may have been in and how we can de-escalate and solve situations in the future. kirstie brings some fun to the course so and is able to answer any questions. The course is very informative, is indepth and is interesting. I have been on multiple courses and this is far the best and the most up to date. Thank you for teaching me the correct skills of de-escalation and least restrictive intervention.
Vanessa B, 21 Jul 2023
There is a lot of new information and techniques which I willingly take back to my team and the wider Trust. Kirstie is inspiring with. her positive attitude energy. I love the solution focused approach leaning, which always keeping the patient at the centre of all care needs. Kirstie has a dynamic approach to training which makes it a memorable course experience.
Steve T, 21 Jul 2023
Excellent days training session - great refresh of techniques but great listening from trainer during early theoryResponse : Hi Steve, thank you for your comment and it's great to know you took a lot away from your refresher course. We'll be sure to let Ben know
John W, 21 Jul 2023
Ben was fantastic he listened and give ideas we could use
Roger T, 21 Jul 2023
When was listening to us and he was more interested and he helped us a long way
Anon, 20 Jul 2023
It’s a such a great course , very interesting and helpful for more experience , the trainers are so good and lovely.
Kelly H, 20 Jul 2023
Was such a great course, very interesting and great to learn, both Lee and Liam where great at teaching and made us all at ease and answer all our questions. Really enjoyable thank u both so much.Response : Thank you for your feedback Kelly, it’s great to know that you have come away feeling listened to and that you enjoyed your learning experience. We will pass your lovely comments on to Leigh and Liam.