George T, 04 Jul 2025
Matt had a lot of experience and made what could have been a very dull slideshow into an engaging three days, by sharing anecdotes and encouraging open discussions.
Georgia H, 04 Jul 2025
I feel as if I have learnt a lot on this course. The instructor was really informative, answered all my questions well, and represented all the breakaway and restraint techniques super clear which made me feel at ease while I was practicing them myself. I feel a lot more comfortable and confident now. Thank you Matt! :)
KWOK C, 04 Jul 2025
Matt is the trainer of the PBS training program, and he demonstrated excellent knowledge in both the theoretical and practical aspects of the course. He clearly highlighted the most important points in the theory section, using real-life examples to help us understand the reasoning behind certain behaviors and concerns. In the practical component, he presented and demonstrated the techniques professionally, guiding us on which areas to focus on and improve. His feedback helped refine our skills effectively. I learned a great deal from both the course and the instructor. Thank you so much, Matt!Response : Thank you for taking the time to share such positive feedback and for letting us know how much you enjoyed the delivery of the course. It’s great to hear how much you’ve learned. We hope that completing the course will further support you within your role. We will be sure to share your feedback with Matt. Thanks again.
Holly W, 04 Jul 2025
Liam was exceptionally knowledgeable and very interactive with all of the participants! Can't wait for Day 2!
Marc R, 03 Jul 2025
A two day course presented with enough information in a fun, interactive manner
Moses e, 03 Jul 2025
Was interactive and interesting, enjoyed every bit
Claire W, 03 Jul 2025
Great information and made us all at ease and was at the perfect pace
Fuhad M, 03 Jul 2025
The course was helpful, it give me more knowledge and insight about positive behaviour support , best practices/ way to look after our customers in a best way.