Surrey First Aid Training reviews

4.9 (4,066 reviews)
AI summary of reviews

Practical, scenario-led teaching is the standout strength attendees value, with hands-on exercises, role play and realistic workplace or outdoor situations making learning memorable and building confidence to respond in an emergency. Across its courses, trainers are consistently knowledgeable, clear, friendly and engaging, adapting explanations to participants’ roles, welcoming questions and balancing theory with useful demonstrations, discussion and feedback.

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Could have been done in less time. Cpr was useful. However cuts and bruises I do everyday and at my age I know how to put on a plaster. All in all could have been more compact.

Val E · 31 Oct 2025
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Response: Everyone must train the full 12 hours/Blended learning every three years as stipulated by HSE/EYFS/OFSTED. As such there is no such thing as a shorted refresher training.

A lot of the staff on the course had completed a first aid course in the past so it really was unnecessary to go through everything in so much detail. Many of us appreciated the updates but not the many, many anecdotes. This course could have been finished much quicker, which I believe happened with other groups. As teachers, we would never lecture people on a particular topic for so long. Whilst the trainer was clearly knowledgeable about what he was showing us, surely he could see that the staff were freezing in the Sports Hall and when asked by said staff, could have taken up their offer of using another, much warmer, room.

Uday P · 17 Apr 2024
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Phil was a very pleasant and non-threatening presenter. We covered the content but the delivery was disjointed and far too slow. We felt that the course could have been completed in less time - easily in 2-3 hours. Much more information needed to be provided to make use of a full day. Talking to other colleagues, our experiences varied greatly and our group wasn’t convinced they received the same level of training as them. My advice would be for Phil to observe some of the more experienced trainers to assist in his development.

Steve B · 17 Apr 2024
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The trainer was great, he had amazing knowledge but we had to sit listening for hours, it was extremely difficult to concentrate for 6 hours solid

Rachael O · 07 Jan 2020
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Maggie D · 24 Mar 2019