SFA 07 - SFA:USI Essential Services Reviews

The facts were interesting and really brought home about how undetected it is. It reaffirmed for me that I am doing it right, and to maybe change the approach a bit.

I have learnt so much that will help me in my role and in my personal life.

A very informative and thought provoking course. Delivered extremely well by the tutor. Excellent tools to assist with difficult conversations and good theory behind the processes

I found the course incredibly informative and, for me, the knowledge I have gained will be beneficial in my future customer and personal interactions.

Really enjoyed learning new a new approach and the tutor being understanding and fully explaining all aspects

Incredibly helpful!

Overall, a useful course.

Great tutor, made us feel really comfortable! Made a difficult topic easy to learn

Jamie gave calm and clear explanations as we went through the training. He asked questions to establish that we were understanding and following what was being discussed and consolidate what we’d learned.

An incredibly thought provoking session, both professionally and personally.