SFA 07 - SFA:USI Essential Services reviews

4.8 (286 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 101–110 of 291 reviews

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“

topic was very interesting and engaging in terms of interactive. Trainer was also non judgemental and approachable. I would say though that the length of the course is quite long to be done virtually.

niloufar g · 15 May 2025
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“

The course was delivered very well and I do believe the information provided will be beneficial moving forward. Not only for work, but out of work too for any family / friends

Thomas B · 13 May 2025
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“

Laura was brilliant, really engaging and despite the material of suicide in the course delivered, this was done in the care and important it deserves.

Stuart M · 13 May 2025
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“

Laura was extremely welcoming, friendly and knowledgeable. The course content was informative and kept me engaged throughout. Lots of opportunities to ask questions and provide personal insight into a difficult topic. I am coming away from the course with the tools to be able to deal with scenarios in the future surrounding suicide, and feel confident to be able to do so.

Liz L · 13 May 2025
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I felt that the course work informative, it has given me methods to use in my work. Though I am still nervous of handling these type of calls, i feel that following the steps taught on the course and practice means I should be able to help people

deidre C · 13 May 2025
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“

Laura made the course very interesting and always answered and questions raised and made sure we were all ok before going on to the next bit very supportive- very approachable and

paula w · 13 May 2025
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“

really informative - really useful and relevant to my role. The tutor was amazing. really calm and knowledgeable. you can see she has experience in the subject.

charlotte s · 13 May 2025
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“

very thought provoking , I will feel more confident in conversations around suicide going forward and know I will now be able to make a difference and hopefully save lives

Debbie C · 13 May 2025
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“

Really engaging. I guess it's the wrong thing to say I enjoyed the course due to the subject content however I feel this will really help me moving forward not only in my work but also my personal life

Yvonne T · 13 May 2025
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“

Very informative, for quite a heavy topic it was broken down nicely and Laura was very interactive.

Lynette O · 13 May 2025
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