Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 21–30 of 35 reviews (4 star)

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Very closed and small. Uncomfortable.

Huddersfield
J J · 11 Aug 2023
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Unaisah K · 08 Oct 2025
Angela M · 26 Mar 2025
Patrick V · 20 Jan 2025

88

Bradford
Zakariya Z · 07 Jun 2024
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Na

North West
Paul G · 13 Mar 2024
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North West
Gary H · 12 Mar 2024
North West
Vincent M · 12 Mar 2024
Greater Manchester
Iman I · 12 Jan 2024
Bradford
Iqra S · 22 Sep 2023