Level 1 Award in Customer Service reviews

4.8 (278 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 21–30 of 39 reviews (4 star)

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“

Our tutor Paul was amazing he has great communication skills and knows how to deliver to us and he is really easy to speak to.

Bradford
Faizan R · 16 Aug 2023
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“

Useful course taught using a variety of methods

Huddersfield
Steve N · 11 Aug 2023
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“

Very closed and small. Uncomfortable.

Huddersfield
J J · 11 Aug 2023
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Mark C · 20 Oct 2026
Benjamin P · 20 Oct 2026
Unaisah K · 08 Oct 2025
Angela M · 26 Mar 2025
Patrick V · 20 Jan 2025
“

88

Bradford
Zakariya Z · 07 Jun 2024
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“

Na

North West
Paul G · 13 Mar 2024
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