Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 11–20 of 35 reviews (4 star)

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Claire is a really good tutor she’s made me learn a lot of things to do with being a customer service person

Charlie B · 24 Oct 2024
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Really enjoyed it

Blackpool
Krokeme A · 10 Oct 2024
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Comments left on previous feedback a k.

Huddersfield
Dilgia J · 02 May 2024
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All good after all. Recommended.

Huddersfield
D J · 02 May 2024
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Thank you

Roberta D · 22 Apr 2024
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The customer service session went really well.

North West
Abdul L · 12 Mar 2024
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Good

North West
Ashley T · 12 Mar 2024
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Was an enjoyable experience overall with a laid back and effective trainer, overall the sessions were easy to understand and went by in a timely manor.

North West
Luke C · 05 Mar 2024
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Our tutor Paul was amazing he has great communication skills and knows how to deliver to us and he is really easy to speak to.

Bradford
Faizan R · 16 Aug 2023
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Useful course taught using a variety of methods

Huddersfield
Steve N · 11 Aug 2023
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