Showing 11–20 of 282 reviews
The course is useful and very understanding for customer service and very informative of the different aspects of customer service
The contents of the course and delivery/guidance by the tutor is excellent. I would strongly recommend
Overall the course was easy to understand and straight forwards.
Good experience and very well presented
Overall the course was good and was decently paced
The environment is quiet and conducive for learning and our trainer Gail Bridge is the absolute best she made sure everyone understood the lessons and carry everyone along, gave corrections respectfully and professionally. Gail was always putting a smile on our faces in class, it was a room of positivity because of her and I’m so glad she is my trainer because she made learning very easy and sometimes the tasks can be overwhelming but with our trainer we were all smiling and happy to finish our tasks. She encouraged questions and discussions,which helped me understand the topics better.
The discussions that were had were useful to my understanding of the course content.