Level 1 Award in Customer Service reviews

4.8 (278 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 41–50 of 282 reviews

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“

Amazing course and Gail is fantastic tutor

Oldham
Robel Z · 18 Jun 2025
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“

Great session

Oldham
Olumide Y · 18 Jun 2025
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“

I am very satisfied and happy ingenerally.

Oldham
Asmerom M · 18 Jun 2025
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I am happy when she gives me information and her teaching techniques I am glad when she have me I want really appreciate.

Oldham
Yordanos B · 18 Jun 2025
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“

Thankyou Carrie. Your are amazing. Thankyou for being so patient with all the questions I asked. Thankyou for making me understand the course.

WAJID H · 05 Jun 2025
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It's a good qualification to have a customer care service for future day to day activities when dealing with different people with different cultures.

Eddie K · 05 Jun 2025
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“

Brilliant, want to do more courses

Emily L · 26 Mar 2025
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“

Great training course, very to the point. An enjoyable experience.

Anthony B · 26 Mar 2025
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“

A great course Great team Great instructors

Carl C · 26 Mar 2025
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Great Course, Great Group and Great Trainer

James W · 26 Mar 2025
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