Marc H, 21 May 2022
A very helpful course with a really good trainer!Response : Marc, thank you for your comments. It's great to hear that the course was helpful for you. Thanks too for your participation in the discussions.
Kevin E, 28 Jun 2021
Helen is an excellent trainer and clear and concise with the information she provided. I thought the course was more self-reflection and what we can do to control ourselves in dealing with vulnerable customers. As we are the company chasing for payment, unless the customer tells us they are vulnerable, we are limited in what we can do, but feel more confident after the course to use what what discussedResponse : Kevin, thank you for your kind feedback. It's great to hear you feel more confident about customer conversations now and have taken some key tools away with you.
Haydn S, 01 Jun 2021
Great day! the content was very helpful.Response : Haydn, thank you for your feedback and great to hear you found the course helpful.
Rebecca H, 18 May 2021
Helen made the training interesting and was very helpful, giving advice on individual questions and scenarios.Response : Thank you Rebecca for your feedback and I'm pleased to hear that you found the course interesting and helpful.
Ewan M, 13 Jun 2025
Louisa M, 26 Mar 2025
Angela C, 24 Jul 2024
Craig P, 30 Aug 2023
Tia-Louise H, 08 Aug 2023