Supporting Vulnerable Customers reviews

4.9 (374 reviews)
AI summary of reviews

Attendees particularly value Helen’s expert, compassionate use of personal experience to make vulnerable-customer issues relatable and memorable. They describe sessions as interactive, thoughtfully structured and engaging, combining practical examples, discussions, workbook exercises and useful signposting resources. Her FCA knowledge, empathy and ability to answer questions help participants explore difficult conversations with confidence. Reviewers say they leave with concrete tools, improved awareness and approaches they can apply immediately in customer-facing and wider workplace roles.

Expert facilitationPractical resourcesInteractive learning

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Showing 281–290 of 330 reviews (5 star)

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Claire T · 10 Jun 2024
Ivygail M · 06 Jun 2024
louise h · 03 Jun 2024
sara l · 16 Apr 2024
Rosemary B · 20 Feb 2024
Helen F · 19 Dec 2023
Nichola G · 13 Sep 2023
Jenna A · 13 Sep 2023
Femi O · 07 Sep 2023
Adam B · 07 Sep 2023