Supporting Vulnerable Customers reviews

4.9 (381 reviews)
AI summary of reviews

Attendees particularly value Helen’s expert, compassionate use of personal experience to make vulnerable-customer issues relatable and memorable. They describe sessions as interactive, thoughtfully structured and engaging, combining practical examples, discussions, workbook exercises and useful signposting resources. Her FCA knowledge, empathy and ability to answer questions help participants explore difficult conversations with confidence. Reviewers say they leave with concrete tools, improved awareness and approaches they can apply immediately in customer-facing and wider workplace roles.

Expert facilitationPractical resourcesInteractive learning

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Showing 271–280 of 336 reviews (5 star)

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Ellie S · 04 Jun 2025
CAMILIA D · 22 May 2025
Rosemary B · 16 May 2025
Rosemary B · 15 May 2025
Alifiya L · 02 May 2025
Alex J · 02 May 2025
jessica j · 24 Apr 2025
Sophie D · 21 Mar 2025
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david f · 17 Dec 2024
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Olivia S · 11 Dec 2024