Showing 91–100 of 330 reviews (5 star)
very good course and very well delivered
Response: Annie, thank you for your positive feedback and kind comments, it is much appreciated.
Course was very informative, trainer was excellent
Response: Thank you for your positive feedback and kind comments Carolyn. I am so pleased you found the course informative.
Helen was very engaging, she delivered the training with such passion, it clearly means a lot to her, this reflected in the session.
Response: Thank you for your positive feedback and kind comments Andrea, it is much appreciated.
Although, I am not a customer facing member of staff, I found the course really engaging , it certainly gave me the tools and confidence to use some of the techniques discussed in the session, to help customers/ colleagues & people in general, to achieve the best possible results. Thank you Helen for sharing your own experiences, the course was excellent.
Response: Karen, thank you for your positive and detailed feedback. I am so pleased you found the course engaging and that the tools shared increased your confidence in this area.
A really insightful course that has greatly improved my confidence in managing vulnerable customer conversations and disclosures. Helen was wonderful and presented a really engaging course
Response: Anna, thank you for your positive feedback and kind comments. I am so pleased the course has improved your confidence in managing these conversations with customers.
A highly informative training session, delivered by a person that is clearly very passionate about the subject matter. Thank you Helen for broadening my knowledge and understanding and helping me with tips to prepare for these, at times, 'difficult' conversations
Response: Thank you for your positive feedback Vicky. I am so pleased you found the training informative and that it's given you some useful tips when having these conversations.
Helen was brilliant and so passionate about this subject which was really great to see. I think we all learnt something new and enjoyed the session, thank you!
Response: Bridie, thank you for your positive feedback and kind comments. I am so pleased you enjoyed the session.
Great session Very interactive and made me think what I and the business can do differently
Response: Thank you for your positive feedback, Louise. I am so glad you enjoyed the session.
Excellent training course Very insightful and gives me confidence to move forward with different approaches
Response: Thank you for your feedback Stacey, I am so glad you found the course insightful and that it has given you confidence to try different approaches.
This course was absolutely brilliant! One of the best courses I have ever attended. Helen was very passionate and engaging throughout the day. Very informative & I learnt a lot. Well worth attending.
Response: Carly, thank you for your positive feedback and kind comments. I am so pleased you enjoyed the course and found it informative.