Showing 31–40 of 589 reviews (5 star)
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Mark was very informative and has given me another insight to dealing with conflict, having done this course before with a different trainer I feel Mark’s approach was more professional and more engaging. Thank you!
Enjoyable and informative course. Trainer was well informed on subject.
Really interesting course has made me think more be I act.
The course provided some useful tips on how to manage and de-escalate conflicts.
Trainer kept us all engaged and was really nice. Made me more comfortable with the chance of dealing with hostile individuals
Thought the trainer (Mark Winter) was very engaging and personable. The course was relevant, useful and well delivered. Overall very good course.