Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 361–370 of 589 reviews (5 star)

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Very good course, Trainers energy and passion is fantastic

Dean T · 05 Jun 2024
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Thought it was an excellent course - really engaging with real life scenarios. Will be recommending it to be rolled out with our company.

Jodie P · 05 Jun 2024
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Dickie was brilliant great course great knolage and learnt new things overall good session

Travis H · 05 Jun 2024
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Very good course interesting

Sean L · 04 Jun 2024
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Great course, enjoyed it. Thought it would be boring but Dickie kept me very much engaged the entire time.

Jenny R · 04 Jun 2024
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The trainer Dickie made it very an enjoyable experience. I was surprised how much we learnt and how relevant it was to my job. 10/10

Jake S · 04 Jun 2024
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Very professional and friendly service would recommend

Calvin D · 04 Jun 2024
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Great course with a consistent understanding through out

Derry M · 29 May 2024
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Dickie was an amazing tutor, and his teaching style is one of those that you remember.

Birmingham
Kyle M · 29 May 2024
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Really enjoyed the course

Birmingham
Shaid H · 29 May 2024
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