Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 321–330 of 626 reviews

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Great course, very informative

George M · 03 Sep 2024
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Really great course do with a lot more like it

Graham H · 03 Sep 2024
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Good course,

Steven G · 02 Sep 2024
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Roy delivered the course very well Very good information and an overall good day

Birmingham
Lisa P · 28 Aug 2024
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Very informative, well expanded verbally and visually. Information that will be used in a personal and professional manner to myself

Birmingham
Daniel G · 28 Aug 2024
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Very interesting I learned a great deal about myself

Birmingham
David H · 28 Aug 2024
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Very informative course and a very knowledgeable instructor. Thank you.

Will A · 22 Aug 2024
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The course was great and learnt new ways to handle situations in general public and at home

Duncan C · 22 Aug 2024
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Enjoyable

Sean f · 21 Aug 2024
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Roy was very knowledgeable for the subjects and gave a very good presentation of the course. Gained valuable knowledge and felt able to talk with Roy on various subjects relevant to the course.

Domenic L · 21 Aug 2024
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