Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 231–240 of 589 reviews (5 star)

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Great course.Helping you understand different ways to de escalate situations

joshua r · 17 Dec 2024
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Great course with lots of information that I learnt and Mike was very informative

Katie M · 17 Dec 2024
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I've learnt how to report people and vehicles, and how to de-escalate situations with the potential to become violent, and for me to stay and remain calm using the box breathing technique

Dominic M · 17 Dec 2024
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Great course, met my requirements and learned some fantastic new techniques that I will share with my team.

Chris B · 17 Dec 2024
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Brilliant, learnt a lot and will take this with me with my personal and worki bf life.

Liam B · 13 Dec 2024
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Mike was a great trainer, very enthusiastic and knows his stuff. He made the course engaging and educating.

Blake T · 13 Dec 2024
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Excellent insight

Mitchell D · 13 Dec 2024
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Good course Dr video on alcohol was a bit long didn’t really understand it

Brogan M · 12 Dec 2024
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Kept engaged throughout which is rare on these courses. Mike was great

David C · 12 Dec 2024
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Fantastically lead course from the trainer and made all of us 100% engaged throughout.

David H · 12 Dec 2024
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