RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,587 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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The PBS training was engaging, clear, and genuinely practical. The trainer, James, demonstrated a strong understanding of Positive Behaviour Support and communicated the concepts in a way that was easy to follow and relevant to real-life practice. What stood out most was how the session balanced theory with realistic examples, which made it easier to reflect on our own approaches and think about how to apply PBS more intentionally in day-to-day work. James created a supportive learning environment, encouraged participation, and responded thoughtfully to questions, which made the session feel collaborative rather than instructional. Overall, it was a well-delivered and valuable training that strengthened my confidence in using PBS principles effectively.

John B · 03 Feb 2026
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Response: Hi John. Thank you for your feedback. I’m glad to hear that you found the training engaging, clear, and practical, and that James’s delivery effectively balanced theory with real-life examples. It’s great to know that the session encouraged reflection, participation, and collaboration, and strengthened your confidence in applying PBS principles in day-to-day practice.

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The training was wonderful went smoothly and I really enjoyed it.

Bianda A · 03 Feb 2026
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Very good, very informative and great experience

Hayley W · 03 Feb 2026
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Jamie was very engaging throughout and kept it informative.

Mick S · 03 Feb 2026
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Great refresh, good to go over individual residents and ask questions that are tailored to them.

June S · 03 Feb 2026
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The training was productive, I learnt new things. Jamie made everything easy to understand and was very patient.

Lizie K · 03 Feb 2026
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Response: Hi Lizie. Thank you for your feedback. I’m glad to hear that you found the training productive and that Jamie’s patient and clear approach made the content easy to understand. We hope that attending the session will further support you in your role.

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Fun course. Well led

Laura F · 03 Feb 2026
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The trainer is highly professional knowledgeable and friendly. I was able to remember all have been taught easily without much stress.

Mercy O · 03 Feb 2026
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Very good interaction from the trainer he also made it enjoyable

Joanne L · 03 Feb 2026
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Good refresher overall

Jessica R · 03 Feb 2026
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