Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,811–3,820 of 4,480 reviews (5 star)
Good clear instructions to refresh our training.
-Clear demonstrations. -Good explanations on why we use holds and why we shouldn’t. Overall very good session
Not new because it was a refresher, not that the course was bad
Overall good training; refreshed my mind. Two new trainers who were taught well
Great course and teachers, helped with techniques when needed, helps to have a refresher.