Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,811–3,820 of 4,641 reviews
Really useful and easy to understand. Debbie explains things very thoroughly and explains all questions.
Fantastic course, as always Andy and his knowledge was great. Very intelligent man.
learnt a lot good break down on all subjects very good understanding
enjoyed the course, refreshing knowledge. Andy makes the course fun & interesting