Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,761–3,770 of 4,480 reviews (5 star)
Ben our trainer today was very informative and made the course more real. He gave constructive feedback. Enjoyed my training.
Brilliant trainer. Inspired confidence. Great use of real life experiences.
Fantastic course! Brilliant trainer, enjoyed it very much
I knew the content well but still felt like I learned more.
Nice that trainer has an experience working as a support worker himself.