Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,731–3,740 of 4,641 reviews
Really knowledgeable. Felt course went well with covid restrictions in place.
Brilliant knowledge, really enjoyable, all covid-19 safe. Thanks again
Great course all round. Great refreshing of knowledge
Andy was fantastic as always at teaching this class again under the new conditions it was a great day.
Excellent course , Andy so passionate about the training.