Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,671–3,680 of 4,480 reviews (5 star)
A great course focuses on positive support to enrich the lives of those we support .
Racheal was very knowledgeable and explained everything very well. Kept my attention throughout 5 star
Really knowledgeable
Brilliant. Really helped. Didn't get bored
Brilliant. Really helped. Didn't get bored
Very good refresher, good trainer,👍
Great, very useful
Very clear instructions and easy to follow enjoyed tge course