Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,471–3,480 of 4,374 reviews (5 star)
Very good at explaining information in a way that could be understood. Thankyou Andy
Andy delivered the training in a clear & appropriate manner. I learnt a lot from a different perspective & will take this with me in my role.
As always fantastic course with a fantastic trainer!
Absolutely brilliant! Very comfortable and confident training, fun and enjoyable and good learning points! Look forward to the next one!!