Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,421–3,430 of 4,374 reviews (5 star)
Excellent & knowledgeable. Made it easy and friendly
Very informative lots of clear information. Great demonstration on the different techniques
Great refresher course that is important in my role within school.
Nice amount of breaks to keep the engagement