Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,401–3,410 of 4,374 reviews (5 star)
Excellent refresher course, excellent trainer! Thank you
Good refresher, always on topic and gives insights to previous examples to highlight importance of skills and effectiveness
Very good trainers explain everything very well! And if you are struggling with anything will give you advice and guidance very enjoyable! Thank you Michael
Amazing racheal explained and went through everything with detail thank you