Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,201–3,210 of 4,460 reviews (5 star)
Good presentation and well paced with opportunity to ask questions
The course was engaging and varied so that people were kept interested. The trainer kept the group interested and used humour to break up the day. Good materials and a good refresher.
A good all round course very good instructor.
Very good. Nice to talk about things in a group ..
Excellent refresher. Simon covered everything pertinent.