Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,141–3,150 of 4,635 reviews
Really enjoyed course and detailed course. Thank you
Was able to demonstrate clear physical and theory what was clear and understandable and for me to take the knowledge and put it in to practice
Mat put the course across in a fun informative way