Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,011–3,020 of 4,460 reviews (5 star)
Very informative course , lots of opportunities for discussion.
Great course. It’s good to have skills refreshed.
Was very pleasant and made it fun and enjoyable
This course is great and have leaened a lot which will greatly improve the way I work with my clients . John was really good and knowledgeable about PBS .
Fantastic teacher good delivery skills good to relearn and be refreshed.