Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 2,901–2,910 of 4,374 reviews (5 star)
Carolina and Ripley were really knowledgeable on the course and carried all participants along throughout the course.
Very positive course delivery by Liam. Excellent communication and time given for discussion which was service specific.
Trainer was very efficient, professional and was very polite
Matt presented this training well, really interactive and Informative.