Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,411–2,420 of 4,627 reviews
Great refresher. Covered all questions and related issues or restraints that may occur in the workplace
Very enjoyable and informative, good information and very relevant to my setting
Felt very comfortable, was able to ask questions and we’re all answered professionally. Both trainers were very friendly and informative
Sorry I’ll accidentally pressed 2 instead of a 5 for Becky!
Fun and informative and not boring Thanks to Alex