Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 221–230 of 4,349 reviews (5 star)
Jack was very engaging today with content . As refersher really apprecaited his knowledge
Great refresher….well delivered by Jack. Enjoyed 😊
Good delivery, consistent to previous training and engaging in conversation
Fantastic training and having the refresher has improved confidence
brilliant , informative makes it fun. Understanding and takes the time to help everyone. Thanks