Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,231–2,240 of 4,627 reviews
Very informative and made me feel more confident in my job role to keep myself and others safe.
Really enjoyed the course, refresh my knowledge .
Liam explained very well, very good refreshers training day
Good pace. Trainer was very understanding and approachable. Very informative.
Keeps everyone engaged in the training, Liam is a great guy and very good at his job 👍🏼