Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,141–2,150 of 4,372 reviews (5 star)
Very informative and made me feel more confident in my job role to keep myself and others safe.
Really enjoyed the course, refresh my knowledge .
Liam explained very well, very good refreshers training day
Good pace. Trainer was very understanding and approachable. Very informative.
Keeps everyone engaged in the training, Liam is a great guy and very good at his job 👍🏼