RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,559 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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It was really great to go over the techniques again which I will be using going forward. Ben and Roger are ace at the way they deliver the info

Wez S · 17 May 2024
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Very polite and helpful good communication skills and knowledge of the industry and training methods. Both Ben & Roger excellent trainers. Enjoyed my time and looking forward to more training in the future.

Ibrahim C · 17 May 2024
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Brilliant course, love the top up can't wait for next year's top up, this will make my job a lot easier. 💯

Ashley A · 17 May 2024
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I have enjoyed the course and have learnt the skills again that I don't tend to use often, the trainer team are really supportive and have a great personality

Liban L · 17 May 2024
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It was very good to refresh the memory and remember all the necessary details we learned from a year ago. Something we can put into practice daily at work place and increase verbal de-escalation techniques. Trainers also very welcoming and supportive.

Majid M · 17 May 2024
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An amazing course refreshment as usual. The trainers are very skilled people an d have given us a beneficial day refreshment. I would recommend it to all the SIA SECURITY in the MRI as the restrictions for the patients are absolutely effective especially in the hard times at work. Thank you Ben for this second opportunity to brush up our skills. Thank you Roger, you were just amazing with every one.

Ouissal J · 17 May 2024
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Great course good fun!

Kieron M · 16 May 2024
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Learnt some good new diversion techniques.

Martyna B · 16 May 2024
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The trainer was very professional and made the course more interesting with some games instead of just watching videos or reading and I learnt some new things about autism which was surprising. I would happily reckon the trainers techniques.

Donna C · 16 May 2024
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The course format and presentation was brilliant, the trainer delivered it in the best and most effective way.

Shelley M · 15 May 2024
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Response: Hi Shelley. Really glad you enjoyed the course and delivery by Aleks, Thank you for taking the time to leave feedback.