Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 1,761–1,770 of 4,364 reviews (5 star)
Informative and supportive. Clarification given at anytime we were unsure.
Linda and the team were fantastic and open, very easy to learn all materials
Course helped as a great reminder from last year
Enjoyed the carousel element. Liked the swapping between instructors.
It was really informative and it was great to refresh all the physical skills.